The Mermaid’s Code

We may use personal information to:

• Respond to inquiries and applications

• Determine whether an experience may be a suitable fit

• Schedule discovery calls, consultations, and photography sessions

• Prepare proposals, contracts, invoices, and payment plans

• Design and personalize your photography experience

• Communicate about bookings, travel, preparation, safety, products, and delivery

• Process payments and fulfill orders

• Edit, archive, deliver, print, and preserve creative work

• Provide customer service

• Send marketing communications when permitted

• Maintain business, tax, accounting, and legal records

• Protect the safety, rights, property, and integrity of our clients and business

• Comply with applicable laws and contractual obligations

• Improve our website, marketing, services, and client experience

Item descriptionWhen you submit an inquiry or provide your contact information, we may contact you regarding your request, application, consultation, or potential photography experience.

We may also send occasional promotional emails when permitted by law or with your consent. You may unsubscribe from promotional emails using the unsubscribe link included in the message or by contacting us directly.

Unsubscribing from promotional messages will not prevent us from sending necessary communications about an active inquiry, contract, payment, booking, order, or client relationship.

We do not sell your personal information for money.

We may disclose information to trusted service providers that help us operate our business, such as:

• Website and form-hosting providers

• Scheduling platforms

• Customer-management and email providers

• Payment processors

• Bookkeeping and accounting providers

• Cloud storage and file-delivery services

• Photography labs, album makers, framers, and product manufacturers

• Contractors, assistants, hair and makeup artists, body painters, water-safety professionals, boat operators, accommodation providers, and other creative or logistical partners involved in your selected experience

• Legal, insurance, and professional advisers

These parties may access information only as reasonably necessary to perform services for us or fulfill your experience.

We may also disclose information when reasonably necessary to:

• Comply with a law, subpoena, court order, or lawful government request

• Enforce our contracts and policies

• Detect or prevent fraud, security incidents, or unlawful conduct

• Protect the rights, safety, or property of OceanINK Studios, our clients, or others

• Complete a merger, sale, reorganization, financing, or transfer of all or part of the business

Your photographs and likeness are treated separately from ordinary contact information because they are central to the creative services we provide.

Any permission for OceanINK Studios to publish, display, submit, advertise, or otherwise use identifiable photographs or video will be governed by your photography agreement, model release, or other written authorization.

Where your agreement allows portfolio or promotional use, images may appear in places such as:

• Our website and online portfolio

• Social-media accounts

• Digital and printed advertisements

• Studio displays

• Exhibitions and publications

• Educational presentations

• Competition or award submissions

• Marketing materials and promotional campaigns

The privacy choices stated in your signed agreement or release will control if they differ from the general language in this Privacy Policy.

Our website may use cookies, pixels, analytics tools, and similar technologies to operate correctly, remember preferences, understand website traffic, and measure advertising or marketing performance.

You may be able to limit cookies through your browser settings. Disabling cookies may affect the functionality of some website features.

Third-party services used on our website may collect information under their own privacy policies. Their privacy practices are controlled by those providers and not by OceanINK Studios.

We retain personal information only for as long as reasonably necessary to:

• Provide contracted services

• Maintain client and creative archives

• Complete product orders

• Resolve disputes

• Maintain tax, accounting, insurance, and legal records

• Enforce our agreements

• Meet applicable legal obligations

Photography files may be retained for archival, artistic, contractual, backup, or product-replacement purposes. We do not guarantee permanent storage of any client files unless a separate written archival agreement states otherwise.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

We use reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, cloud-storage system, or method of data storage is completely secure. We cannot guarantee absolute security.

Subject to applicable law and any relevant exceptions, you may contact us to request that we:

• Confirm whether we hold personal information about you

• Provide access to certain personal information

• Correct inaccurate information

• Delete certain personal information

• Stop sending promotional communications

• Explain how your information has been used or disclosed

Some information may need to be retained to complete an active contract, preserve financial or legal records, protect legal rights, prevent fraud, or satisfy another lawful obligation.

To protect your privacy, we may need to verify your identity before completing a request.

California residents may have additional privacy rights under applicable California law.

Depending on which laws apply to OceanINK Studios and the circumstances of the request, those rights may include the right to request access, correction, or deletion of certain personal information and the right not to receive discriminatory treatment for exercising a legally protected privacy right.

OceanINK Studios does not sell personal information for monetary compensation. If our data practices materially change, we will update this Privacy Policy and provide any legally required choices.

Privacy requests may be submitted using the contact information below.

Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to all browser-based Do Not Track requests.

Where legally required, we will recognize applicable browser-based privacy preference signals.

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate parental or legal guardian authorization.

Photography services involving a minor require the involvement and consent of a parent or legal guardian. A parent or legal guardian should submit all inquiry, booking, contract, and payment information on the minor’s behalf.

Our website may contain links to third-party websites, social-media platforms, scheduling tools, payment services, or other external services.

We are not responsible for the privacy, security, content, or practices of those third parties. Please review their privacy policies before submitting personal information.

If you access our website or provide information from outside California or outside the United States, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

By providing information to us, you acknowledge that it may be transferred to and processed in the United States, subject to applicable law.

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through the website or another reasonable method.

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

OceanINK Creative, LLC
Doing Business As OceanINK Studios
San Luis Obispo, California
Email: [Business Email Address]
Website: [Website Address]

Please include “Privacy Request” in the subject line and provide enough information for us to identify and respond to your request.

Depending on how you interact with OceanINK Studios, we may collect the following information:

Contact and Inquiry Information

This may include:

• Your name

• Email address

• Phone number

• Social media username

• Location or general travel information

• Information submitted through an inquiry, application, intake form, questionnaire, or discovery-call booking form

• Details about your photography interests, creative vision, preferences, goals, and desired experience

• Your communications with us

Please do not include highly sensitive personal information in an inquiry form unless we specifically request it and it is reasonably necessary to provide your experience safely.

Booking and Transaction Information

When you book or purchase a service, we may collect:

• Billing name and address

• Payment status and transaction details

• Package, product, and payment-plan selections

• Invoice and contract information

• Deposit and balance information

Payments may be processed through third-party payment providers. Those providers may collect and process your payment card information according to their own privacy policies and security practices. OceanINK Studios may not directly receive or retain your complete payment card number.

Client Records

We may maintain records related to your experience, including:

• Signed contracts, releases, and consent forms

• Consultation and design notes

• Scheduling and travel details

• Product orders and image selections

• Accommodation, accessibility, safety, or experience-related information you voluntarily provide

• Communications before, during, and after your session

Photographs, Video, and Creative Content

During your experience, we may create and retain:

• Photographs and video footage

• Behind-the-scenes content

• Audio or written testimonials

• Edited and unedited image files

• Image-selection and product-design records

We will use client photographs, video, testimonials, or identifying creative content for marketing, portfolio, publication, educational, promotional, or social-media purposes only as permitted by your contract, model release, or other written consent.

Declining promotional use will not prevent us from using your images as reasonably necessary to edit, deliver, archive, print, or otherwise fulfill your photography agreement.

Website and Technical Information

Our website and service providers may automatically collect certain technical information, such as:

• Internet Protocol address

• Browser and device type

• Pages visited

• Referral source

• Date and time of access

• Website interactions

• Cookie or similar technology data

This information may be used to operate the website, understand visitor activity, improve our services, and evaluate marketing performance.